Feedback

We encourage customers to provide feedback about their experiences of the services they have received from the Council, whether good or bad. This feedback is regularly reviewed and used to plan the continuous improvement of our services and activities going forward. 

We are currently in the process of rolling out feedback survey forms in relation to each of our service areas – please see links below for feedback forms that are currently available.  

Benefits Feedback Form 

Business Rates Feedback Form  

Council Tax Feedback Form 

New forms will be added above once they become available, but in the meantime, feedback can also be provided through the email address feedback@scambs.gov.uk 

Please note that when we receive feedback this does not enter into our complaints process. For more information about how to submit a complaint, prompting us to undertake an investigation and respond with our findings, please visit our complaints page.