Using this website

South Cambridgeshire District Council, in partnership with 3C ICT, has designed this website to be as accessible as possible. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

Do you need help in making the web easier to use?

AbilityNet explains the many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you. 

What to do if you can’t access parts of this website

If you need information on this website in a different format, for example, an accessible PDF, large print, easy read, audio recording or braille then please email: or call: 03450 450 500.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems or think we’re not meeting the requirements of the accessibility regulations please email: or call: 03450 450 500.


Technical information about this website’s accessibility

We are committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We follow the Web Content Accessibility Guidelines version 2.1 AA standard, with some exceptions. We are working on the exceptions and will have these fixed by September 2020.

Issues with text

Some link text doesn’t make sense when read on its own (for example, ‘click here’).

We plan to fix the existing links by September 2020. When we publish new content we’ll make sure link text meets accessibility standards.

Issues with images, video and audio

Some images and maps on the website don’t have alternative text. We plan to add alt text or detail the image information in another format by September 2020.

Live video doesn’t include captions, as live video streams are exempt from meeting the accessibility regulations.

Issues with PDFs and other documents

Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader.

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

The images in our online copy of the South Cambs magazine do not contain alt text, as the magazine is created for print. It is a disproportionate burden to create a separate, fully accessible copy for the website, as each household in the South Cambs district receives a paper copy.


This statement was prepared on 22 May 2019.

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