You can manage your Council Tax account online using OPENPortal, our secure self service system. OPENPortal allows you to view your Council Tax details and manage your payments at a time that suits you.

What you can do online

Once you have registered for an account and logged in, you can:

• view your Council Tax bill 
• check your instalments and view your payment history 
• pay your Council Tax online 
• set up a Direct Debit or change your payment plan 
• download copy bills for previous years 
• tell us about a change of address 
• apply for a Single Person Discount if you live alone 
• request, cancel or manage discounts and disregards

Register for an online account

Only the person or people named on the Council Tax bill can register to use the online service. To register, you will need:

• your Council Tax reference number (shown on your most recent bill)
• your full name
• the postcode on your account

If you are moving into South Cambridgeshire for the first time, please complete the relevant moving forms on our website to register for Council Tax.  Once this has been completed, you can register to use the online portal.

If you are having trouble accessing your account

OPENPortal and My South Cambs are separate online services with different login details. If you have both accounts, check that you are using the correct email address and password for the OPENPortal.

If you are still unable to log in, complete the Council Tax Contact Us form.
Select “I am having issues with my Open Portal account” as the subject of your enquiry and include a short description of the problem.