Contact us

Do it online

You can use one of our self-service forms to pay for it, apply for it and report it online. If your query doesn't fall under one of these categories you can also contact us 24 hours a day using our online form.

Have you received exceptional service, If yes, please be aware we have a staff recognition scheme, which you can use to nominate a member of staff and they may receive an award.

Other ways to contact us

If you couldn't find what you were looking for online, you can contact us using the details below. Our contact centre is open between 8am and 5:30pm, Monday to Friday. 450 061
Fraud 7311 892

03450 450 062


01480 388 240


- Council tax

- Business rates

03450 450 064 





03450 455 216

Environmental services

- Refuse

- Licensing

03450 450 063 455 214
Housing / 450 051

Housing repairs

(24 hour service)


0800 0851 313 455 215

Automated 24/7 Payments Line

(Council Tax, Rent, Business Rates, Sundry Debt Invoices)


03450 455 218


Press Office (for media use only) 713289
Facilities 713067
For all other 450 500

Emergency Out of Hours Numbers (after 5.30pm):

01253 501 055 - Dangerous Structure Enquiries (Building Control)

0845 609 5437 - Environmental Health Emergency

0845 609 5438 - Homelessness Emergency Service

Complaints and feedback

If you wish to contact us to make a complaint, please view our complaints and feedback information.

If you need to send something to us, here is our postal address:

South Cambridgeshire Hall
Cambourne Business Park
CB23 6EA

If you would like to visit us, here is a map to help you:

See our page on how to find the council.

Join the Council's Consultation Panel:

Join the panel 

Contact Details

03450 450 500