Freedom of information (FOI) requests

The Freedom of Information Act (FOIA) and Environmental Information Regulations (EIR) allows you to ask for information from public authorities. This can help people learn more about our work.

Information about yourself is treated differently and you can request this as part of your personal data rights under the Data Protection Act.

Information that is already available

Before making a request, see if the information is available in one of the following places:

NNDR accounts showing Charges, Reliefs and Exemptions [XLS, 1.5MB]
public registers, such as planning applications
FOI publication scheme, which shows what information we routinely make available

Make an FOI request

All requests must be made in writing. You can email foi@scambs.gov.uk or write to us by post:

FOI Department
South Cambridgeshire Hall
Cambourne Business Park
Cambourne
Cambridge
CB23 6EA

Please visit the Information Commissioners Office website for more information on how to request an FOI.

After you have made a request

We will give you a receipt for your request and a reference number. We aim to answer your request within 20 business days, but this might be longer in some situations. If we need more time to respond, we will let you know.

We may ask you to explain further if we're unsure about what information you want.

If we can’t answer your request or give you the information you wanted, we will let you know why.

If you have questions about the information we give to you, we may treat these as new requests.

If you are not happy with our response

If you are not happy with the response we have given you, you can ask for a review by emailing foi@scambs.gov.uk.

We will deal with your review in line with our Internal review policy [PDF, 0.2MB]

If you are not satisfied with the outcome of the review you can make a complaint to the Information Commissioner.

Using the information in an FOI request

Most information we publish on our website is available through the Open Government Licence. You can find further information on their Re-use of Our Information page.