Thank you for your patience whilst IT have been resolving the problems. The majority of our systems are now back online and IT are working hard to resolve the final few.
Nearly all problems have been resolved, although customers may still get a "delivery failure" reply if emailing a Council department.
You can still carry out most transactions on our website. If you need to contact us by phone and your call is urgent we will try to help you. If your call is not urgent please contact us in the latter half of next week as we anticipate the first half of the week to be extremely busy.
We apologise for any inconvenience while we work to resolve this problem.
Currently our bin calendar search does not display collection dates for shared bins within flats. If you need to check when your shared bins are emptied please contact firstname.lastname@example.org or call 03450 450063.
We provide free kitchen caddies to South Cambridgeshire residents for collecting food waste to put in your green bin or on your compost heap. You can collect a caddy from our Cambourne offices during office opening hours.
Food and garden waste collected in Cambridgeshire is made into nutrient rich compost which is used by local farmers and gardeners. To find out more about the composting process visit recap and click on ‘What happens to waste’ to watch our 3-minute videos.
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