Street care and cleaning

The street care and cleaning service is designed to meet the standards in the Department of the Environment, Transport and the Region's Code of Practice on Litter and Refuse.

For all street care and cleaning services we operate a zonal system.

Each of the 5 zones have a dedicated street care team (2 operatives/vans), and mechanical sweeping vehicles work within each zone in turn over a 10-week cycle.

The street care teams carry out:

• Litter picking of streets, roads and lay-bys 
• Emptying of litter and dog waste bins
• Removal of fly-tips and dead animals from public land

The mechanical sweepers carry out:

• General road sweeping
• Deep cleaning of traffic islands, roundabouts and junctions

Mechanical sweeping

Each zone is visited on a 10-weekly cycle. The sweepers spend 2 weeks in each zone, working on priority areas.

If you think that your village needs attention, check when the sweepers will be in your zone and then contact us on streets@scambs.gov.uk and we’ll make it a priority.

Litter picking

Areas falling below a set standard of cleanliness will be cleaned within the time period specified in the Code of Practice.

Litter and dog waste bins

Bins will be emptied according to the street care team schedule for each zone.

Please contact us if you would like to report an overflowing bin, or request a new litter or dog waste bin on 01954 713 000 or email streets@scambs.gov.uk

Leaf clearance

Additional clearances will be made for heavily leafed 'hot spots' during the autumn.

Dead animals

We will aim to remove dead animals from the roadside within a maximum of 3 days of a report. Please report this using our envirocrime form and select the Street Cleaning category.

Enquiries/Service Requests

All enquiries for service requests should be reported as soon as possible using the contact details below. 

Complaints

If you would like to make a complaint, please use our online form.