Our street care and cleaning service meets the standards of the Department for Environment, Transport, and the Regions' Code of Practice on Litter and Refuse.

What we do 

Our street care teams provide: 

• litter picking on streets, roads, and lay-bys
• emptying litter and dog waste bins
• removal of fly-tipping and dead animals from public land 

Mechanical sweepers handle: 

• general road sweeping
• deep cleaning of traffic islands, roundabouts, and junctions 

We use a zonal system, with each of the 5 zones supported by a dedicated team of 2 operatives and vans. Mechanical sweepers rotate through the zones on a 10-week cycle.  

Report an issue

To report a street cleaning or environmental issue please use our online form. This form can be used to report: 

• an abandoned vehicle
• fly posting
• graffiti 
• dog fouling 
• an overflowing dog or litter bin 
• a damaged dog or litter bin 
• a blocked drain 
• mud on the road
• heavy leaf collection 
• littering

Litter and dog waste bin collections

Find your zone below to view when we will empty your litter and dog waste bins.

Identifying our bins  

We are adding the sticker below to all of our litter bins so they can be easily identified. 

This sticker indicates that we are responsible for emptying those bins. If a bin does not have this sticker, it is serviced by a different organisation.  

For bins that we do not service, we recommend reaching out to the relevant Parish Council or the housing development management company associated with the location of the bin. 

If you would like to report an overflowing bin or request a new litter or dog waste bin, please do not hesitate to contact us.

Mechanical sweeping 

Each zone is visited every 10 weeks. Our sweepers spend 2 weeks in each area focusing on priority sites. 

Leaves

During autumn, we will conduct additional clearances in areas with heavy leaf fall. 

Please note that we only service adopted roads. To check if a road is adopted, please visit the link to the Cambridgeshire County website. 

Dead animals 

Our Streets team will handle the removal of dead animals. For domestic animals, we take them to a vet promptly to check for a microchip. We aim to remove both wild and domestic dead animals from the roadside within 3 days of receiving a report. 

Dead animals on the road need to be reported via our fly-tipping form and we will take care of it as soon as possible.