Request a bin

When ordering a new, additional or replacement bin please use the online request a bin form. Reporting a stolen or damaged bin should also be reported via the online form.

Below is a summary of the bins we provide and the charges for each (if applicable):

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Colour of bin Type of waste Maximum amount per property Alternatives issues (at our discretion) Delivery of bins charge Collection of bins charge Collection of additional bins charge
Blue Recycling 4 Clear sack None None None
Green Food and garden 4 Brown sack None 1 bin no charge £35 per bin annually
Black General waste 2 (if eligible) White sack £50 or £25 as applicable None None

Size of bins

We have two sizes of bin available - a standard size and a small size (issued at our discretion).  

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Type of bin
Measurement
Standard bin - capacity 240 litres Size: 107 x 48 x 74cm
Small bin - capacity 140 litres Size: 107 x 48 x 55.5cm

 

Click on the headings below to find out more information about our bins:

Number of bins allowed per property: 4 in total

Charges

  • Delivery of bins: Free
  • Collection of first bin: no extra charge
  • Collection of additional bins: annual paid subscription. Subscription details can be viewed on our paying for your extra green bin page.

A sticker will be provided for each additional green bin. It may take up to 14 days for them to arrive once permits are paid for. The sticker provided must be placed on the body of the bin at the back, under the handles so it is clearly visible to the collection crews. The bin should then be put out on collection day with the handles towards the road. If a second or additional green bin does not have a sticker Greater Cambridge Shared Waste Service cannot guarantee to empty it. Please do not present your bin for collection until you have received and displayed your permit.

If a bin is recorded by us as damaged or lost during the course of emptying it, we will replace free of charge.

 

Number of bins allowed per property: 4 in total.

Do you need an extra blue bin? Occasional extra recycling can be placed in a transparent sack and put next to the bin on collection day.

Charges

  • Delivery of bins: Free
  • Collection of all bins: no extra charge

If a bin is recorded by us as damaged or lost during the course of emptying it, we will replace free of charge.

Number of bins allowed per property: 2 in total

Charges

  • Delivery of bins if lost, damaged or additional bin: charged
  • Reconditioned bins, if available, can be requested at a discounted rate.
  • Delivery of additional bin to those with medical need: free.

Please see our Clinical Waste page for information on clinical and hygiene waste.

If a bin is recorded by us as damaged or lost during the course of emptying it, we will replace it free of charge.

 

A second bin is only permitted to those with 6 or more in a house or with two or more children in nappies. In our commitment to reducing rubbish collected we review properties with additional bins on a regular basis and will withdraw the bin if no longer needed.

Second bins will be delivered with either a red lid or sticker attached to them so that these can be easily identified by crews as authorised. Additional bins without red lids or stickers will not be emptied.

The delivery and collection of any bin that is recorded by us as damaged or lost during the course of emptying it, we will replaced free of charge. 

When ordering a replacement bin please use our online Request a bin form. This also applies to reporting a stolen or damaged bin.

 

The online bin request form cannot be used to order communal bins for blocks of flats. Please contact customer services on 03450 450 063 or email refuse@scambs.gov.uk to discuss your requirements.

Size and number of bins

1100 litre and 660 litre wheeled bins as is required. Smaller blocks can be issued with 360 and 240 litre. The number of bins provided will depend on the number of occupants.

Charges

  • Delivery of black bins:no charge
  • Delivery of blue and green bins: no charge
  • Collection of additional green bins for garden waste: charged

Green bins for garden and food waste bins at flats

Bins will normally only be provided for the collection of general rubbish and recycling. The exception is ground floor flats with their own garden that may require a green bin. In this case the green bin information above applies.

If you require a sack service please contact Customer Services to arrange this.

Sacks can be provided if:

  • If you do not have space to store a bin off the public highway or
  • Have physical barriers that prevent a bin being safely moved to the collection point

Sacks available are:

  • White sacks for general rubbish
  • Brown paper sacks for garden and food waste
  • Clear recycling sacks for recycling

Sacks are to be used instead of bins and not in addition to a bin. If you require a sack service please contact Customer Services to arrange this.

A set of 3 x 240 litre bins will be issued to new houses as standard. The size and quantity of bins issued to flats will be as per the agreement at the planning consultation stage.

Bins issued to new properties cost £75 each. Where S106 applies this is paid for by the developer, otherwise the cost is incurred by the householder.

If you have moved into a new house please check that the developer or landlord has not ordered bins for you before placing an order with us.

 

Want to cancel or query?

To amend, cancel or query your order, please send details of your order and what you need to: waste@scambs.gov.uk

If you have a commercial waste, the form below should not be used, please visit the Commercial waste website for further information.

Request your bin

 

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