Bin collection service announcements

This page contains all announcements regarding residents’ bin collections. Please check below to see if your street name is listed as a missed collection. If your village/street is not on the list, please check our bin collection calendar to find your collection date. If your bin should have been collected but hasn’t, please report this using our online form by 3:30pm the following day and we will come back within two working days.

Hot weather advisory

With the continuing hot weather our collection crews need to slow down and take more breaks to stay safe. This means rounds may take longer to complete, and your collection may take place at a different time of day than usual.

In order to finish a round we may sometimes take the decision not to collect additional recycling left next to bins, to prioritise making a bin collection from every household.

The following voluntary actions will help our crews to complete their work on time:

  • Please avoid putting additional recycling out for collection during the heatwave if you can. This will help us to collect everyone's bins.
  • If you know you have plenty of space in your bin and don't really need to have it emptied this time, please don't put it out.
  • Please put your bin out at the kerbside the evening before collection if possible. This will allow us to collect bins slightly earlier in the day if we are able to, during cooler temperatures.

Thank you for your help and understanding.

 

Additional recycling in hot weather 

With the high temperatures and hot weather returning, we ask residents to help out our crews by not leaving additional blue bin recycling for collection. 

In order to finish a round we may sometimes take the decision not to collect additional recycling left next to bins, to prioritise making a bin collection from every household. 

The following voluntary actions will help our crews to complete their work on time: 

  • Please squash bottles and flatten cardboard boxes 

  • If you know you have plenty of space in your bin and don't really need to have it emptied this time, please don't put it out. 

  • Please put your bin out at the kerbside the evening before collection if possible. This will allow us to collect bins slightly earlier in the day if we are able to, during cooler temperatures. 

Thank you for your help and understanding.

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