Bin collection service announcements
This page contains all announcements regarding residents’ bin collections. Please check below to see if your street name is listed as a missed collection. If your village/street is not on the list, please check our bin collection calendar to find your collection date. If your bin should have been collected but hasn’t, please report this using our online form by 3.30pm the following day and we will come back within two working days.
Changes to the way we collect extra recycling
We will collect one transparent sack with recycling (glass in the bin please) and one bundle of cardboard broken down to a size which would fit in the bin if there was space.
- Don’t leave cardboard out in the rain. Soggy cardboard gets stuck to other materials making it hard to recycle.
- Place other recycling in one transparent sack. Black sacks and more than one sack will not be collected. Transparent sacks are available online and in supermarkets.
- Put any glass inside your bin, not the sack, for safety reasons.
If you always need to put out extra recycling, order an extra blue bin.
We have changed the way we collect extra recycling because we have new lorries which operate differently. We will empty your bin first, then put the extra recycling in the bin and empty it again.
It may not always be possible to collect additional recycling if there is a high volume on your collection round or if there are traffic delays which jeopardise the completion of bin collections.