We are working to resolve IT problems that mean people completing benefit online forms may not be able to complete or submit them.
The problems also mean that our staff and contact service are not able to access all their computer systems.
You can still carry out most transactions on our website. If you need to contact us by phone and your call is urgent we will try to help you. If your call is not urgent please contact us next week.
Apologies for the inconvenience while we resolve this problem.
DHPs provide customers with further financial assistance, in addition to any Housing Benefit being in payment. You must be getting Housing Benefit to be able to receive a DHP and a shortfall must exist between the rental liability and the Housing Benefit, we cannot exceed the total rent due. We cannot help with some parts of your rent, for instance if meals, heating, lighting, hot water or water rates are included.
The DHP fund is cash-limited, we cannot guarantee an award.
To help us decide whether you could get more help please download, print and complete the form from the link below. If you need help filling in this form please contact 03450 450061.
You can also get help and advice from the Citizens Advice Bureau on 0844 848 7979.
Please return the completed form with the requested documentation to: Benefit Section, South Cambridgeshire District Council, South Cambridgeshire Hall, Cambourne Business Park, Cambourne. CB23 6EA.
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