Book an appointment
If you need to visit us in person, you'll need to book an appointment in advance.
This includes pension verification appointments.
1 hour appointments are available on a Tuesday, Wednesday or Thursday only between 10am and 3pm.
When you visit us
- Please wear a face-covering (staff will also wear protective equipment) and keep a safe distance from others.
Use the marked and signposted front entrance, to help maintain social distance.
Use the hand sanitiser provided at the main entrance.
- Bring your own pen to use.
Pension verification appointments
- Remember your paperwork.
- Bring a copy of your passport and driving license (or any other form of photographic evidence).