Tenant repairs & improvements

Essential IT maintenance happening over the weekend (26 to 27 November)

There will be essential maintenance taking place on Saturday 26 and Sunday 27 November between 9am and 5pm so some services may be temporarily unavailable for a short period, we apologise for any inconvenience caused.

Delays with adaptations work starting

Cambridgeshire Home Improvement Agency, part of South Cambridgeshire District Council are currently experiencing delays completing adaptation work due to contractor availability. They have recently recruited new contractors who are now starting to accept orders and will begin working in some of your homes over the coming months. Thank you for your continued patience and support whilst we try to resume business as usual. We apologise for the inconvenience this is causing.

Heating Repairs Line change

All heating repairs should be reported through our freephone repairs number 0800 085 1313. Please note that the previous heating repairs number (0333 207 0766) is being discontinued.