News release from 06/10/2021

Universal Credit: available support

Changes are being made to the Universal Credit system this month which will see the temporary £20 a week increase to payments coming to an end.

The £20 per week increase was introduced by the Government in response to the pandemic. This scheme officially ended on 6 October, when Universal Credit payments returned to their pre-pandemic levels. With that in mind, we thought it would be useful to set out the support that is available from the Council to residents who may be facing financial hardship. 

Residents finding it difficult to transition back to previous Universal Credit payment levels should contact us as soon as possible so that we can discuss the support that we may be able to provide. There are a range of options for those struggling financially, including: 

  • Discretionary Housing Payments which provide financial support towards housing costs. You can apply for these Discretionary Housing Payments 

  • The Council Tax hardship fund, which aims to provide support to those who are struggling financially because of the pandemic. You can apply for this Hardship Fund.

  • Support and advice from our Welfare and Money Maximisation Officer, Lucy Tompkins, who can be contacted via  

  • Along with Cambridgeshire County Council and partners, we also still offer one-off small payments to help with immediate food of fuel needs - up to £49 for a family, or £29 for an individual, for food or fuel. Anyone needing that one-off help should email our communities team

Email our Benefits team if you have specific questions, or call 01954 713 000

Support from other organisations is also available