News release from 10/01/2022

Return of green bin collections

Return of green bin collections

Cambridge and South Cambridgeshire residents are being asked to put their green bins out as normal from Wednesday 12 January, with waste crews working to empty as many as possible each day.

Frequently asked questions

Green bin collections will be restarting on Wednesday 12 January – but residents are being asked to bear with the Greater Cambridge Shared Waste Service which is still dealing with COVID-related absences and driver vacancies. Although the intention is to empty all green bins as per the published post-Christmas schedule, it is likely that crews won’t be able to reach all properties. As part of ongoing work to bring the service back up to normal, it will not be possible to report any missed green bin collections in January.

Green bin collections were paused on Monday 13 December. This was due to staff shortages because of COVID-related reasons (sickness and self-isolation), along with a continued national shortage of HGV drivers, plus a lack of agency staff because of demand for them elsewhere such as in supermarkets and at online delivery services.

As green bin collections restart, residents are being asked to put their bins out on their published collection days, taking the usual post-festive season bin day changes into account. Households can check their online bin collection calendar for details on our waste and recycling pages (or for City residents, on the City Council website). 

However, because there are still several absences and vacancies, despite an ongoing recruitment campaign at Greater Cambridge Shared Waste, any green bins that are missed will not be emptied until the next scheduled collection in February. This is because there are not enough waste crews to return to empty these missed green bins. Any homes that are unfortunately missed will be prioritised for the subsequent collection.

Cllr Rosy Moore, Executive Councillor for Climate Change, Environment and City Centre at Cambridge City Council, said: “The Coronavirus pandemic – and the much more transmissible Omicron variant – has had a huge impact across the country and our Greater Cambridge Shared Waste Service is no different. Our initial aim was to restart green bin collections in January and I’m pleased that we are able to do this. But there is a note of caution that, although our crews will clearly be trying their very best to empty every green bin on the schedule, due to short-notice absences of staff related to COVID-19 there is a chance this may not be possible. This is why it will, for the moment, not be possible to report a missed green bin. I’d like to thank all our residents who have been so understanding of the short-notice changes that we’ve had to make.”

Cllr Brian Milnes standing in front of an electric bin lorry

Cllr Brian Milnes, Lead Cabinet Member for Environmental Services and Licensing at South Cambridgeshire District Council (pictured above), said: “Residents have been incredibly supportive of our hard-working refuse crews throughout the pandemic – and we really appreciate that. We understand that residents have been without their green bin collections for some time now and are pleased to be offering this service once again. But please do bear with us – our crews are working as hard as they can. The main message is to put your green bin out on its scheduled collection day, and we will do everything we can to empty it. But if we don’t have the crews to empty it, I’m afraid it’ll have to wait until the next scheduled collection. Minimising food and garden waste will help too; now really is the time to ensure you are only buying the food you’ll eat – and looking into home composting if you do have some leftovers you can’t use up.”

If a missed green bin causes an especially difficult issue for a resident, such as someone who is elderly, disabled or receives an assisted collection, they are asked to call their Council to discuss their individual situation.

South Cambridgeshire District Council: 01954 713 000

Cambridge City Council: 01223 457 000

Greater Cambridge Shared Waste, a partnership between Cambridge City and South Cambridgeshire District Councils, collects household waste and recycling from around 123,000 properties.