Anti-social behaviour

Anti-social behaviour

Anti-Social Behaviour

Anti-social behaviour is a broad range of behaviour that can cause distress, alarm, or harassment for your household. This can cover a wide range of behaviour including:

If you are in South Cambs housing and have experienced anti-social behaviour, tell your housing officer or email us. Anti-social behaviour can also be reported to the Police on 101.

We work closely with the police through the Community Safety Partnership to deal with anti-social behaviour in South Cambs villages.

Visit our anti-social behaviour web page for more information.

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Man pointing at Woman

Abuse

Abuse can be either physical or verbal, but abuse of any kind is never ok. If you feel threatened, do report it to the police South Cambs tenants and leaseholders should contact the housing services team immediately if they have experienced abuse of any kind. If the abuser is not in South Cambs Housing, the environmental health team must be contacted.

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A music amplifier

Noise nuisances

Noise nuisances can be exhausting and make it difficult to relax in your own home, and it can be difficult to see the impact it has on neighbours. The first thing to try if noise is bothering you is to talk to whoever is causing the noise and try to find a compromise. They may not have realised how their behaviour has been affected you. A mediator may also be helpful.

If this isn't an option, we are able to take action against certain types of noise nuisances.

An annoying noise must be considered a 'statutory nuisance' for us to address. Noises that cause statutory nuisances are:

  • Noise from premises (any type, any source)
  • Noise from amplified music in the street (car stereos, 'ghetto blasters')
  • Noise from car alarms
  • Noise from machinery or equipment in the street

South Cambs tenants can contact us to leave complaints about these noises. Otherwise please refer to the Environmental Health team.

We cannot directly take action on:

  • Noise from shouting and brawling occurring in the street
  • Noise from motor vehicles (except in those cases indicated above)
  • Noise from the playing of games in the street or public open space.

Where we cannot take action, we will do our best to advise you of other organisations (for example, mediation service, Environmental Health Department, Citizens Advice Bureau or Police), which may be able to assist you.

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 Spray paint cans

Vandalism

South Cambs tenants can report vandalism to us via email.

If the complaint is regarding someone outside of South Cambs Housing, please report it to to the environmental health team. 

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 A sign that reads

Frequently Asked Questions

 

"I have noticed graffiti on walls of communal areas, what do I have to do?"

Let us know, and be sure to state the location of the graffiti and / or parties involved if known.

"Someone has purposely damaged my property, what should I do"

Report it to the police and get an incident number. If you know who carried out the damage and they are a council tenant, you can inform the Housing Department.

"Local children are playing football and damaging trees etc. on the green, what do I do?"

Call the police and report it as an incident.

"Is it my responsibility to maintain my garden?"

Yes, you are responsible for keeping your garden tidy which includes cutting the lawn and trimming the hedges. If the garden is overgrown - and there is no good reason why you cannot maintain it - we may clear it and charge you for the work.

"If I make a complaint can I remain anonymous?"

Yes, you will be kept anonymous where it is requested and where appropriate.

"I am a private landowner. Who can help define our boundaries?"

For questions relating to private land ownership, you should contact the Land Registry.

"Can I fix anything (i.e. washing line, bird box, trellis) to a neighbouring boundary fence?"

You can attach items to a fence that is your own. If your neighbour owns the fence, do ask them for their permission first. If you are in doubt who owns the fence you can request advice from the Property Surveyor/Lands Officer.

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