If you are a tenant or leaseholder you can get involved to help shape the service you receive from us. We are committed to including and listening to our tenants to make sure our services are the best and we will strive for improvement if they are not.
There are a range of different ways for you to get involved, all of which hold different levels of involvement. You can learn new skills, meet new people and make a positive impact on our services. Take a look at our Get Involved leaflet.
Regardless of age, disability, gender or gender identity, race, religion or faith, sexual orientation, marital or civil partnership status. We are very keen to hear from you!
The Housing department now has a Facebook group, South Cambridgeshire Housing. Be kept up to date with information, updates on services and have your say on a range of subjects. We are also going to use this as another avenue for you to contact us.
Ways you can get involved:
Attend Tenant Participation Group (TPG) meetings
The Tenant Participation Group (TPG) is a group which meets once a month and it has a more strategic role. It is responsible for monitoring and developing tenant participation and getting more involved in the decisions, contributing to new SCDC Strategies and Policies and attending Editorial Panels for the Tenant and Leaseholder Newsletter.
TPG is a friendly group of 15 elected members who welcome co-opted members and observers to all meetings. Elections are held every 5 years.
TPG Meetings for 2018
The meetings are held at the Communal Room, Denson Close, Waterbeach, CB25 9RN between 6.30pm – 8.30pm
Monday 9 April
Monday 14 May
Monday 4 June
Monday 2 July
Attend Sheltered Housing Forums
The Sheltered Housing Forum has recently been merged to become one group that will consider issues directly affecting the sheltered housing service. The sheltered housing forum can elect one member to represent their views on the TPG.
Meeting Dates in 2018:
Thursday 19 April, Communal Room, Hall Close, Bourn CB23 2SN, 10:00am - 12:00pm
Minutes of previous meetings:
Attend The Leaseholder Forum
The Leaseholder Forum considers issues relating specifically to leaseholders, which includes Equity Share owners. Members of Leaseholder Forum can elect one member onto TPG to represent their views.
Meeting dates for 2018:
To be held at Council Chamber, South Cambs Offices, Cambourne, CB23 6EA from 10:00am - 12:00pm
Thursday 15 March
Thursday 14 June
Thursday 11 October
Minutes of previous meeting:
Become a Village Voice
Be the eyes and ears of your village on behalf of other tenants and leaseholders of South Cambs District Council. We can supply you with a mobile phone to be the point of call for your village’s issues or concerns; all you need to do is feedback to us. We have 7 village voices, but we are always looking for more, so if you are interested please contact the Resident Involvement Team.
Become a Tenant Inspector
We currently have 17 tenant inspectors who inspect services such as grounds maintenance and external painting contracts.. We are always looking for more tenants to add to our inspectors so if you are interested in becoming one, please contact the resident involvement team.
Our Housing Officers and Estates Officers (Sheltered Housing) work closely with our Village Voices and Tenant Inspectors to help ensure local residents receive the best possible service.
Get Involved with Tenant Led Scrutiny projects
Our Scrutiny Review Team (SRT) have been working extremely hard to improve the services we provide. In 2014 the SRT looked at our grounds maintenance contract. This has now been passed and the recommendations the scrutiny panel put forward are now being worked through with many having been actioned straight away.
The second tenant led service review, which looked at our Sheltered Housing service was completed in June 2015.
The third tenant led service review, which looked at our Sheltered Housing Communal Rooms was completed in September 2017
Attend Tenant and residents groups
The Council has tenants and residents groups already established in some of our villages and sheltered schemes.. Practical advice and funding can be provided to help set up new groups so please speak to a member of our resident involvement team if you are interested in setting one up in your area. By working together these groups can often take forward local projects for the benefit of all residents living in the community.
How we can help you help us:
To assist you where you might need it, to enable you to get involved, we will:
- Pay for travel costs to attend meetings including organising taxi’s to and from meetings if you are not a car driver and using public transport would not be possible.
- Pay for reasonable and unavoidable childcare costs
- Pay Resident Group set up costs and contribute towards reasonable running costs via a small annual subsidy
- Provide Training opportunities - to grow your skills and confidence in making your views known
- Guidance/assistance on newsletter production
- Funding advice
- Telephone support
If you are interested in any of these opportunities to get involved please contact the Resident Involvement Team at the Council. 03450 450 051 or Resident.Involvement@scambs.gov.uk