Festive Opening Hours

Changes to bin collections during the festive period can be found via our bin changes web page.

Our opening hours for the Christmas and New Year period are below in case you need to get in touch over the festive season. Contact numbers can be found on this part of our website.

Don’t forget, you can report, pay and apply for things using our self-service webpage at any time.

Friday 22 December: 8am - 4.30pm

Christmas Day: Closed

Boxing Day: Closed

Wednesday 27 December: 8am - 4.30pm

Thursday 28 December: 8am - 4.30pm

Friday 29 December: 8am - 4.30pm

Monday 1 January: Closed

Tuesday 2 January: 8am - 5.30pm

(We are back to our normal hours from Tuesday 2 January onwards) 

If you have an out of hours emergency you can still get in touch:

Dangerous structure enquiries (Building Control) - 07799 691010

Environmental health emergency - 0845 609 5437

Homelessness emergency service - 0845 609 5438

Council tenants:

Housing repairs and electric heating repairs - 0800 085 1313

All other heating repairs/systems - 0333 207 0766

Contact Details

03450 450 500