Disabled, Vulnerable Persons and Charities
There are a number of disregards, exemptions and discounts which might be appropriate for disabled and vulnerable people, and those who care for them.
You can make an application for most discounts by logging into your online account, or by visiting our Supporting Evidence page. If you would like to discuss whether you might be entitled, you should contact the Revenues Team by email or call us on 03450 450 064.
Properties with adaptations for a disabled person
If a property was originally designed or has been adapted to meet the needs of a resident’s disability, the Council Tax can be discounted to the Band below (for example, a D band property would be charged as a C band property).
Please see our Disabled Band Reduction page more information.
Leaving your home empty to provide or receive care elsewhere
If you leave your home unoccupied for any of the below reasons, you may be entitled to a Council Tax exemption:
- A resident moving permanently to receive care in a Hospital or Care Home.
- A resident moving permanently to receive care with relatives or other persons.
- A resident moving permanently to provide care for someone else (for example, if they go to live with a relative to care for them).
If a member of a household moves out to receive permanent care elsewhere leaving just one adult at their property, then Single Person Discount might be appropriate.
People who have Severe Mental Impairment
Those residents who are diagnosed with an impairment of intelligence and social functioning, however caused, which appears to be permanent, can be disregarded for Council Tax Purposes.
- To receive the disregard, a person must be certified as eligible by a Registered Medical Practitioner, and they must be entitled to an appropriate benefit (these include Attendance Allowance, Employment and Support Allowance, Daily Living Component of PIP and Disability Living Allowance - contact us for a full list of relevant benefits).
If a property is occupied by one or more people, and all those occupants are Severely Mentally Impaired - then the property can be exempt from Council Tax.
If you are a carer for someone who you live with, you provide them with care for at least 35 hours per week on average, and are not a disqualified relative (their partner or their parent if they are under 18) you can be disregarded, provided they are in receipt of certain benefits.
- (these include Attendance Allowance, Daily Living Component of PIP and the highest or middle rate care component of Disability Living Allowance - contact us for a full list of relevant benefits).
Certain carers who provide care or support on behalf of a Local Authority or Charity, or are introduced by a Charity, might also be disregarded.
Dependent Relatives in an Annexe
Where a second dwelling in a single property (an annexe for example) is occupied by a dependent relative, that annexe might be exempt from Council Tax.
- To qualify for the exemption, the relative would be dependent on the support of those in the main property due to age (if they are at least 65 years old), disability, or drug or alcohol dependence.
Other residents who may be disregarded
- Someone detained in prison, or under the Mental Health Act 1983 (to apply for these reductions, please visit our supporting evidence page).
- Occupants of care homes and hostels are generally disregarded for Council Tax (this is where the owner of the care home or hostel pays the Council Tax).
Properties owned by charities
Where a property is unoccupied, owned by a charity and used for a charitable purpose – it can be exempt from Council Tax for up to 6 months from the date the property was last occupied.
Permission for someone else to discuss my account
If you wish for someone to be able to discuss your Council Tax account with us on your behalf, please print, complete and return this permission to share document.
I think I am entitled to a discount or exemption, what should I do now?
You can make an application for most discounts by logging into your online account, or by visiting our Supporting Evidence page. If you would like to discuss whether you might be entitled, you should contact the Revenues Team on email@example.com or call us on 03450 450 064
You will need to continue to pay your Council Tax as per your installments until a discount or exemption is granted.
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