Advice for residents who are shielding

This information was last checked on 1 July 2020.

What is shielding?

Shielding is a measure to protect extremely vulnerable people by minimising interaction between those who are extremely vulnerable and others. Please see the full Government guidance on shielding and protecting people who are clinically extremely vulnerable to COVID-19. This lists the sorts of conditions that may make an individual extremely vulnerable. 

How the extremely vulnerable should protect themselves from Coronavirus

The Government has announced that measures to help protect people shielding from Coronavirus are being relaxed from 6 July. This guidance still remains advisory. 

From 6 July:

  • anyone shielding will be able to spend more time outdoors and meet up to 6 other people (including from other households).
  • social distancing will not be needed with other members of their own household.
  • people shielding who live alone can join a support bubble with another household. This includes staying overnight without the need to social distance.

From 1 August:

  • shielding will be paused however strict social distancing is being advised.
  • you will be able to visit shops or other public places.
  • you can return to work if they can’t work from home.
  • government food parcels will end on 31 July but supermarkets will continue priority online slots beyond that date. Please contact us if you need help following 1 August.
  • the Government will also retain a list in case there is a need for shielding to be reintroduced in the future.

Coronavirus advice and guidance for pregnant and postnatal women

NHS England have developed new information leaflets for expectant and new parents:

Please be aware of the changes to the visiting policies at all 3 local hospitals:

If you develop symptoms

If you have any of the symptoms of COVID-19, (a new continuous cough, a high temperature, or a loss of, or change in, your normal sense of taste or smell), you must self-isolate at home and arrange to have a test to see if you have COVID-19 – go to testing to arrange or contact NHS 119 via telephone if you do not have internet access

Do this as soon as you get symptoms. Do not visit the GP, pharmacy, urgent care centre or a hospital but if you need treatment, hospitals are still there to support and advise you.

In an emergency, call 999 if you’re seriously ill. Explain that you are clinically extremely vulnerable to Coronavirus and are likely to get very unwell.

Animal care if you go to hospital

If there are no friends, neighbours or relatives who can take care of the pet, you can try contacting the Cinnamon trust. However they are normally only able to help if the person who has gone into hospital is elderly.

An alternative is People and Pets Advocates, who have a network of volunteers to support people by sharing the care of their pets during difficult times.

How to stay safe when accepting help from others

Please always check the latest Government guidance on safe help - which includes information on how to stay safe if a volunteer is helping you. 

If a volunteer is helping you while you stay at home:

  • do not give them your credit or debit card numbers or other financial information
  • ask for ID if someone you do not know calls at your home
  • only share your phone number or address if you need to
  • only give your information on a need-to-know basis
  • do not let them pressure you into giving information

Remember that volunteers should not enter your home.

If you have serious concerns about the behaviour of someone who is helping you, report this to the police.

Was this web page helpful?