Be prepared for flooding

  • Visit the Floodline website for flood warnings, information about before, during and after a flood.
  • Prepare a personal Flood Plan - Use this Environment Agency link to download a template to assist you complete your own flooding emergency plan.

If you believe your property to be at imminent risk of flooding, contact Floodline on 0345 988 1188, (calls are charged at local rate).

What information can I get from Floodline?

  • Trained operators are available 24 hours a day seven days a week and can provide immediate practical advice on flood risk and what to do before, during and after a flood.
  • Listen to recorded messages which contain information about any flood warnings that are in force in England, Wales and Scotland.
  • Operators can also provide you with a quick dial number which allows direct access to any recorded flood warnings for your local area.
  • A range of free flood information leaflets and practical advice guides.
  • Floodline factsheets and other printed materials are available in English and Welsh, large print and Braille and on audio cassette. They are also available in Albanian, Bengali, Chinese, Gujarati, Hindi, Punjabi, Somali, and Urdu.
  • Report flood emergencies to Floodline operators.

How do I contact Floodline?

  • Tel: 0345 988 1188
  • Minicom service 0345 602 6340

Flooding and Sand Bags

Flooding can be a serious problem in Cambridgeshire and we will try to help residents in domestic properties whose houses are either at imminent risk of flooding or have historically been flooded in the past. This help will be in the form of the provision of sand bags to protect doors and air bricks.

We advise all residents and businesses to have a flood plan in place. It's impossible to completely flood-proof your property, but there are steps you can take to reduce the damage flood water may cause:  Preparing for floods article from South Cambs Magazine

Depending upon the scale of the flooding around the district, our resources may be seriously stretched and supplies of sand bags may be limited and slow delivery timescales could be experienced. In an emergency situation, this service can be accessed from 8am to 5.30pm (Monday to Friday) by calling us on 03450 450 063.

Outside of office hours you can contact Floodline on 0345 988 1188 for advice. If there is an imminent risk to property or person please contact emergency services.

You should take action to protect your own property as much as possible. This is especially important if you live in an area that has had issues around flooding in the past. Sand bags and other flood protection equipment can be obtained from a variety of companies within the U.K. Here are lists of some companies you may wish to contact for further information:

Flood Sense - info@floodsense.co.uk or 08081 972 753

Multi-flood Solutions - info@multifloodsolutions.co.uk or 01584 819233

There is no guarantee that any flood protection system will work and we do not endorse a particular product or supplier.

Further guidance is available on this free to download leaflet, which provides advice on a whole range of issues related to flooding and property protection: Flood Sense Flood Protection Guide

Note: we will endeavour to assist small businesses in cases of emergency subject to available resources at the time.

Protecting your pets during a flood

Do you know what to do with your animals if it floods?

Think ahead – before it floods. Don’t wait for a disaster to decide what to do.

  • Plan your escape route
  • Make sure you can be contacted in an emergency and keep phone numbers of people who can help you move your animals.

If you have pets

  • Make sure you have suitable carriers for small animals.
  • Keep a supply of food for evacuation.

If you have livestock or tethered horses

  • Ensure any extra gates you need for emergency access are fitted and attach your details on field gates.

Act early - floodwater rises rapidly if there is a flood warning. Don’t hope for the best, act early.

If you have pets

  • Bring all small animals inside and, if possible, upstairs.
  • Move food, bedding and fresh water somewhere dry.
  • Keep favourite toys dry, these may comfort your pet if you have to take them somewhere else
  • Put important documents such as microchip numbers, vets and vaccination details in a sealed bag, along with a photo of your pet in a sealed bag, in case your pet gets lost.

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