LEAP (the Local Energy Advice Partnership)

The Council has partnered with LEAP (the Local Energy Advice Partnership), which offers a free energy advice service for our residents and aims to tackle fuel poverty.

This year, LEAP are continuing to offer some telephone-only energy and income advice services in our LEAP areas under the service name, “Connect for Help”, a programme funded by the Warm Homes Fund. 

Please note that this service does not offer home visits or small measures like lightbulbs and draughtproofing. However, it does still offer all the advice services including the benefit entitlement checking and income maximisation.

Call for free on 0800 029 4548, email support@connectforhelp.org.uk or apply online.

The service is available to anyone that either is already in, or is at risk of falling into fuel poverty. It is open to all types of householders – homeowners, private renters and social housing tenants. You can check the eligibility criteria on the Connect for Help website. 


As usual we rely on our referral partners to refer eligible households, vulnerable tenants, and homeowners on low income into the scheme. You can refer online.

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