Green bin suspension FAQs
This also applies to residents that use brown paper sacks instead for garden/food waste.
Why have you stopped the green bin service?
We do not have the staff to run all three bin collections at the moment, so the decision was made to focus on collecting black and blue bins. Garden waste collections are not a statutory service and food waste can be disposed of via the black bin.
How long will the green bin service be stopped for?
Until the 4 May 2020, but this may change as things develop. We encourage everyone to check the council website before each collection to see the latest advice.
Why could you not do one more collection to give everyone more notice?
The drop in numbers of staff happened very rapidly so we are not able to sustain the service any longer.
Why could you not do more to communicate it?
Normally we would plan for such a significant change and have time to apply notes to residents’ bin. We did not have the time to do this because of the extraordinary circumstances. Messages have been placed on websites and social media instead as this is the quickest method to get messages out. We would advise all residents to check the Council website regularly to see if their collections will go ahead on the scheduled days.
Why did you not stop the black bin service instead?
Collection of general rubbish is a mandatory service. We also know that the majority of people still put their food waste in their black bins, not their green bins, so it is important to try to maintain this collection.
My green bin is full, what should I do with it?
Cambridgeshire County Council has closed all Household Recycling Centres until further notice so please do not take the waste there.
- If it is garden waste only, this can be decanted out of the bin into a home composting area in the garden. Please see page containing our composting advice and how bins can be ordered.
- Mixed food and garden waste can be decanted into the black bin.
- Depending on what is in the bin, residents may choose to leave the contents in it until we are able to collect. In this instance, it is advised to keep bins in the shade and to not leave food waste in the green bin.
Will other collections be disrupted?
It is likely that other collections may be missed or happen late. We will try to ensure there is as little disruption as possible. The resources to run the service may change very frequently and at short notice. We encourage everyone to check the council website before each collection to see the latest advice.
I have an additional green bin that I pay for, will I get a refund?
The £35 paid for the current year October 2019 - September 2020 will not be refunded. However, the charge for existing permit holders will be reviewed when renewals take place in September/October 2020. We will contact permit holders closer to the time to explain how renewals will work.
Will I get a refund on my Council tax?
No, as we are still providing a statutory collection service and your council tax does not just pay for bin collections.
Most of the tax collected is passed on to the County Council to pay for schools, roads (including gritting), public transport, public health advice, street lighting, social services such as safeguarding children, supporting disabled people and caring for the elderly.
How can I help bin crews during the Coronavirus outbreak?
Bin collection crews
- If you can and it is safe to do so, please wash your bin handles and lids with mild disinfectant before you put them out for collection
Dog bins and litter bins
- More people will be going for walks locally as they observe the latest Government advice on social distancing. If you are able to take your litter and dog pooh bags home and put them in your black bin it will help ease the pressure on our street cleaning crews
Can I have a bonfire to burn my garden waste?
No. In view of air pollution and respecting your neighbours, please do not burn your garden waste.
Was this web page helpful?