Latest Alerts

All leading web browsers have a “private browsing” mode that, once enabled, stores nothing about your activity on your computer in that browsing window. This won’t stop online services from seeing what you get up to, but it won’t leave any traces of your activity on your computer (no history, web cache or anything else) and so it’s always a useful first step to take.

• Internet Explorer: Go to Safety – Tools – “InPrivate Browsing”.
• Firefox: Click the Menu button with three horizontal lines – “New Private Window”.
• Chrome: Click the Menu button with three horizontal lines and select “New Incognito Window”.

Similar options can be found in Opera and Safari. Read Women’s Aid’s advice on how to cover your tracks online.

Cambridgeshire Home Improvement Agency, part of South Cambridgeshire District Council are currently experiencing delays completing adaptation work due to contractor availability. They have recently recruited new contractors who are now starting to accept orders and will begin working in some of your homes over the coming months. Thank you for your continued patience and support whilst we try to resume business as usual. We apologise for the inconvenience this is causing. 

We will be completing some essential maintenance on Wednesday 14 June 2023. As a result, you may lose access to our website during this period. Our payment system and e-forms may also be affected. Apologies for any inconvenience that this may cause.

We have launched a short survey to help us deliver service improvements for residents and businesses across our district. This is your chance to say what you think we are getting right and where we need to get better. 

Each month, MEL Research will contact a sample of our tenants who had a repair carried out the month before to ask them how satisfied they were with the work. You may be contacted by either email or by telephone. If you have any questions or concerns about this survey, please contact Rhiannon Pratt at MEL Research on freephone 0800 0730 348 or if you would like to contact the Council directly, please email Operations@scambs.gov.uk

If your boiler has stopped working, you could have a frozen external condensate discharge pipe. Find out what you can do to thaw your external pipes.

We have been made aware that some of our Lifeline users have received suspicious telephone calls, from outside of the Council, which are believed to be part of a scam. Please be aware that we will never ring you to ask for your bank details over the phone. If you, or someone you know, is signed-up to our Lifeline service and receives a similar call, please hang up the phone. If you have any questions or concerns, please contact us on 01954 713370 or 01954 713470 or by emailing lifelines@scambs.gov.uk

You are now able to see the future rateable value for your property and get an estimate of what your 2023/24 business rates bill may be. From 1 April 2023, you will need to use a business rates valuation account to tell the Valuation Office Agency if you think your rateable value is too high. You must continue to pay your business rates as normal until a decision has been made.

Sign in or register for a business rates valuation account ready for 1 April 2023.

We will not be able to return to empty these until the next scheduled collection day and apologise for any inconvenience. Please see the service announcement page for more information

Following an investigation it is believed that a fatal flat fire in Kings Hedges started accidentally, and the most probable cause was an electric bike that was charging.

We want to share some important safety advice from the fire service on how to safely charge electric bikes or scooters. All our council homes are provided with a smoke detector. Take a moment to test your smoke detectors today. If there are any issues contact us on 0800 805 1313

Please visit our flooding advice page to find out who you need to contact about flooding issues.

Bin collections this festive period, starting week commencing 25 December will all be one day later than usual.
Bin collections return to normal week commencing 1 January 2024.

Unfortunately we currently have low stock of Brown Paper Bags for Green Kitchen Caddies. Please call 01954 713 000 prior to your visit to confirm if we can supply you with these.

You will need photo ID to vote at your polling station on Thursday 2 May. You can find out more information on our Voter ID page.