News release from 17/12/2018

Festive opening hours and contacts

Festive opening hours and contacts

Our opening hours for the Christmas and New Year period are below in case you need to get in touch during the festive season. Don’t forget, you can report, pay and apply for things using our website at any time. Visit the homepage and click on "Pay for it" "Apply for it" or "Report it".

  • Monday 24 December (Christmas Eve) 8am to 4pm
  • Tuesday 25 December (Christmas Day) Closed (Bank Holiday)
  • Wednesday 26 December (Boxing Day) Closed (Bank Holiday)
  • Thursday 27 December 8:30am to 4:30pm
  • Friday 28 December 8:30am to 4:30pm          
  • Monday 31 December 2018 (New Year’s Eve) 8am to 4pm
  • Tuesday 1 January (New Year’s Day) Closed (Bank Holiday)
  • Wednesday 2 January (back to normal hours) 8am to 5:30pm

If you have an out of hours emergency, you can still get in touch with us on the following phone numbers:

  • Dangerous structure enquiries (Building Control) 0300 772 9622
  • Environmental health emergency 0845 609 5437
  • Homelessness emergency service 01253 501 117

Contact numbers for Council tenants:

  • Housing repairs and electric heating repairs 0800 085 1313
  • All other heating repairs/systems 0333 207 0766