12 Performance Indicators - Other National Best Value
The performance indicators in Table 33 are national Best Value indicators, which we must include in this Performance Plan but which we will not closely monitor in 06/07. This may be because we do not value them locally or because they are only record the results of 3-yearly surveys.
Table 33 - Other National PIs (i.e. Not valued locally for 2006/07)
|
# |
PI Description |
Past Performance |
Future Targets |
||||||
|
04/05 |
05/06 |
06/07 |
07/08 |
08/09 |
|||||
|
Target |
Actual |
Upper Quartile |
Target |
Actual |
Target |
Target |
Target |
||
|
BV2a |
The authority's level of the CRE's Standard |
0 |
0 |
No data |
1 |
0 |
1 |
2 |
2 |
|
BV2b |
Score against a Race Equality Scheme checklist |
15% |
11% |
63% |
15% |
26% |
35% |
45% |
45% |
|
BV3 |
% satisfied with the overall council service (Note 1) |
|
|
61% |
|
|
65% |
|
|
|
BV4 |
% satisfied with handling of complaints (Note 1) |
|
|
37% |
|
|
40% |
|
|
|
BV11a |
% top-paid 5% of LA staff who are women |
18% |
23.08% |
28.93% |
30% |
30% |
35% |
37% |
38% |
|
BV11b |
% top 5% of LA staff who are from an ethnic minority |
0.2% |
0% |
1.98% |
0.2% |
0% |
4% |
4% |
4% |
|
BV11c |
% top-paid 5% of staff who have a disability |
|
|
New 5/6 |
Not set |
0% |
4% |
4% |
4% |
|
BV14 |
% employees retiring early (excl: ill-health retirements) |
0% |
0% |
0% |
0% |
0% |
0% |
0% |
0% |
|
BV15 |
Ill health retirements as % of total |
0% |
0.4% |
0% |
0.4% |
0.4% |
0.4% |
0.4% |
0.4% |
|
BV16a |
% staff meeting the Disability Discrimination Act 1995 definition |
6.5% |
8.45% |
4.1% |
9.75% |
8.14% |
9.5% |
10% |
10.5% |
|
BV16b |
% economically active residents disabled as proportion of total |
9.1% |
9.1% |
No data |
10% |
10% |
10% |
10% |
10% |
|
BV16c |
Local PI = BV16a/b |
|
92.86% |
34.77% |
|
81.4% |
100% |
100% |
100% |
|
BV17a |
Ethnic minority community staff as % of total |
1.6% |
1.1% |
2.5% |
1.8% |
1.36% |
1.5% |
1.8% |
2% |
|
BV17b |
% economically active ethnic community people |
|
3.1% |
No data |
3.1% |
3.1% |
3.1% |
3.1% |
3.1% |
|
BV74a |
% tenant satisfaction with overall service (Note 1) |
88% |
81% |
85% |
|
|
85% |
|
|
|
BV74b |
% BME tenants satisfaction with service (Note 1) |
88% |
75% |
86% |
|
|
85% |
|
|
|
BV74c |
% non-black/minority tenants satisfied with service (Note 1) |
88% |
81% |
85% |
|
|
85% |
|
|
|
BV75a |
% tenants satisfied with participation in decisions (Note 1) |
60% |
62% |
70% |
|
|
70% |
|
|
|
BV75b |
% black/minority ethnic tenants satisfied with participation in decision making (Note 1) |
60% |
100% |
75.75% |
|
|
70% |
|
|
|
BV75c |
% non-black/minority ethnic tenants satisfied with participation in decision making (Note 1) |
60% |
62% |
70% |
|
|
70% |
|
|
|
BV80a |
% satisfied with ability to contact benefits office (Note 1) |
|
80% |
84% |
|
|
84% |
|
|
|
BV80b |
% satisfied with the office benefit service (Note 1) |
|
79% |
86% |
|
|
86% |
|
|
|
BV80c |
% satisfied with benefits telephone service (Note 1) |
|
83% |
80% |
|
|
80% |
|
|
|
BV80d |
% satisfied with staff in benefits office (Note 1) |
|
83% |
86% |
|
|
86% |
|
|
|
BV80e |
% satisfied with clarity of benefit forms etc (Note 1) |
|
63% |
67.5% |
|
|
67.5% |
|
|
|
BV80f |
% satisfied with time of benefit claim success advice (Note 1) |
|
79% |
77% |
|
|
77% |
|
|
|
BV80g |
% satisfied with benefits service overall (Note 1) |
|
84% |
84% |
|
|
84% |
|
|
|
BV86 |
Cost of waste collection per household |
£41.08 |
£44.20 |
£35.62 |
£47.89 |
£46.74 |
£49.08 |
£49.08 |
£49.08 |
|
BV89 |
% people satisfied with cleanliness standards (Note 1) |
|
63% |
68% |
|
|
70% |
|
|
|
BV90a |
% satisfied with recycling/household waste collection (Note 1) |
|
87% |
90% |
|
|
91% |
|
|
|
BV90b |
% satisfied with recycling facilities (Note 1) |
|
68% |
75.5% |
|
|
78% |
|
|
|
BV119a |
% satisfied with Sports/Leisure services (Note 1) |
|
52% |
60.25% |
|
|
60% |
|
|
|
BV119c |
% satisfied with Museums and Galleries (Note 1) |
|
58% |
50% |
|
|
60% |
|
|
|
BV119d |
% satisfied with Theatres/Concert Halls (Note 1) |
|
60% |
56% |
|
|
65% |
|
|
|
BV119e |
% satisfied with Parks and Open Spaces (Note 1) |
|
77% |
77% |
|
|
80% |
|
|
|
BV119f |
% satisfied with Cultural and Recreational facilities |
|
46% |
No data |
|
|
50% |
|
|
|
BV126 |
Domestic burglaries per 1,000 households |
6.68 |
6.01 |
6.18 |
5.64 |
6.07 |
5.36 |
5.06 |
Not set |
|
BV127a |
Violent offences by a stranger per 1,000 population |
|
|
Note 2 |
8.35 |
5.95 |
8.35 |
8.35 |
Not set |
|
BV127b |
Violent offences in a public space per 1,000 population |
|
|
Note 2 |
0.13 |
0.16 |
0.13 |
0.13 |
Not set |
|
BV128 |
Vehicle crimes per 1,000 population |
5.9 |
6.6 |
6.84 |
7.37 |
6.39 |
6.9 |
6.43 |
Not set |
|
BV156 |
% LA buildings open to all public and accessible to the disabled |
100% |
100% |
No data |
100% |
100% |
100% |
100% |
100% |
|
BV164 |
Council follows CRE code of practice in rented housing. |
Yes |
No |
61% Yes |
Yes |
No |
Yes |
Yes |
Yes |
|
BV166a |
EH checklist score of enforcement best practice |
78% |
81.7% |
93.4% |
85% |
87% |
87% |
92% |
92% |
|
BV170a |
Visits to/usage of museums per 1,000 population |
71 |
92 |
811 |
95 |
102 |
95 |
76 |
77 |
|
BV170b |
Visits to/usage of museums in person per 1,000 population |
68 |
84 |
466 |
84 |
90 |
87 |
68 |
69 |
|
BV170c |
Visits to museums & galleries by pupils in organised groups |
1,500 |
2,455 |
3,181 |
2,600 |
1,293 |
1,800 |
2,000 |
2,200 |
|
BV174 |
% racial incidents recorded per 100,000 |
Not set |
0% |
No data |
Not set |
0.77% |
1.54% |
2.31% |
3.08% |
|
BV175 | |||||||||