Other National PIs

The performance indicators in Table 40 are national Best Vlaue indicators, which we must include in this Performance Plan but which we will not closely monitor in 2005/06, for example because they relate to 3-yearly surveys.

Table 40: Other National PIs (i.e. Not valued locally for 2005/06)

#

PI Description

Past Performance

Future Targets

03/04

04/05

Target

Actual

Top Quartile

Target

Actual

05/06

06/07

07/08

BV1a

Does the LA have a Community Strategy (CS)

Yes

Yes

 

Yes

Yes

Not a PI from 05/06

BV1b

When will a full CS review be completed

Oct 04

 

31/10/04

31/10/04

Not a PI from 05/06

BV1c

Has authority reported progress on CS

No

Nov 04

Yes

Not a PI from 05/06

BV2a

The authority's level of the CRE's Standard

1

0

 

0

0

1

1

2

BV2b

Score against a Race Equality Scheme checklist  

11%

55%

15%

11%

15%

20%

25%

BV3

% satisfied with the overall council service

72%

60%

61%

     

65%

 

BV4

% satisfied with handling of complaints

45%

30%

37%

     

40%

 

BV11a

% top-paid 5% of LA staff who are women

17%

20%

26.69%

18%

23.08%

30%

35%

40%

BV11b

% top 5% of LA staff who are from an ethnic minority

0.2%

0%

2.2%

0.2%

0%

0.2%

0.4%

0.4%

BV11c

% top-paid 5% of staff who have a disability      

New 05/06

Not set

   

BV14

% employees retiring early (excl: ill-health retirements)

0.4%

0%

0.14%

0%

0%

0%

0%

0%

BV15

Ill health retirements as % of total

0.4%

0.21%

0%

0%

0.4%

0.4%

0.4%

0.4%

BV16a

% staff meeting the Disability Discrimination Act 1995 definition

5.7%

9.75%

4.11%

6.5%

8.45%

9.75%

12%

12%

BV16b

% economically active residents disabled as proportion of total  

9.1%

15.09%

9.1%

9.1%

10%

10%

10%

BV17a

Ethnic minority community staff as % of total

1.3%

1.7%

2.4%

1.6%

1.1%

1.8%

1.8%

2%

BV17b

% economically active ethnic community people  

3.05%

3.4%

N/A

3.1%

3.1%

3.1%

3.1%

BV74a

% tenant satisfaction with overall service

88%

81%

85%

     

85%

 

BV74b

% black/minority ethnic tenants satisfaction with overall service

88%

75%

86%

     

85%

 

BV74c

% non-black/minority ethnic tenants satisfied with service

88%

81%

85%

     

85%

 

BV75a

% tenants satisfied with participation in decision making

60%

62%

70%

     

70%

 

BV75b

% black/minority ethnic tenants satisfied with participation in decision making

60%

100%

75.75%

     

75%

 

BV75c

% non-black/minority ethnic tenants satisfied with participation in decision making

60%

62%

70%

     

70%

 

BV80a

% satisfied with ability to contact benefits office

85%

80%

84%

     

Not set

 

BV80b

% satisfied with the office benefit service

88%

79%

86%

     

Not set

 

BV80c

% satisfied with benefits telephone service

80%

83%

80%

     

Not set

 

BV80d

% satisfied with staff in benefits office

87%

83%

86%

     

Not set

 

BV80e

% satisfied with clarity of benefit forms etc

70%

63%

67.5%

     

Not set

 

BV80f

% satisfied with time to advise of benefit claim success

85%

79%

77%

     

Not set

 

BV80g

% satisfied with benefits service overall

80%

84%

84%

     

Not set

 

BV86

Cost (£) of waste collection per household

32.19

36.07

38.00

41.08

44.20

47.89

49.08

49.08

BV89

% people satisfied with cleanliness standards

72%

63%

68%

     

70%

 

BV90a

% satisfied with recycling and household waste collection

91%

87%

90%

     

91%

 

BV90b

% satisfied with recycling facilities

75%

68%

75.5%

     

78%

 

BV119a

% satisfied with Sports/Leisure services

60%

52%

60.25%

     

60%

 

BV119c

% satisfied with Museums and Galleries

75%

58%

50%

     

60%

 

BV119d

% satisfied with Theatres/Concert Halls

70%

60%

56%

     

65%

 

BV119e

% satisfied with Parks and Open Spaces

80%

77%

77%

     

80%

 

BV119f

% satisfied with Cultural and Recreational facilities

60%

46%

       

50%

 

BV126

Domestic burglaries per 1,000 households

7.3

6.51

 

6.68

6.01

5.64

5.34

5.04

BV127a

Violent offences by a stranger per 1,000 population  

1.36

 

1.36

1.4

Not set

   

BV127b

Violent offences in a public space per 1,000 population  

2.52

 

2.52

2.5

Not set

   

BV127c

Violent licensed premises offences per 1,000 population  

0.16

 

0.16

0.3

Not a PI from 05/06

BV127d

Violent under the influence offences per 1,000 population  

0.46

 

0.46

0.81

Not a PI from 05/06

BV128

Vehicle crimes per 1,000 population

9.6

8.77

 

5.9

6.6

7.37

6.9

6.43

BV156

% LA buildings open to all public and accessible to the disabled

43%

43%

67%

100%

100%

100%

100%

100%

BV164

Council follows CRE code of practice in rented housing.

Yes

No

Yes

Yes

No

Yes

Yes

Yes

BV166a

EH checklist score of enforcement best practice

74%

75%

90%

78%

81.7%

85%

92%

92%

BV170a

Visits to/usage of museums per 1,000 population

76

76

670

71

92

95

95

76

BV170b

Visits to/usage of museums in person per 1,000 population

72

69

427

68

84

83

87

68

BV170c

Visits to museums & galleries by pupils in organised groups

1,130

2,074

2,754

1,500

2,455

2,600

2,500

2,500

BV174

% racial incidents recorded per 100,000  

Qualified

 

Not set

0%

Not set

   

BV175

% Racial incidents resulting in further action  

Qualified

100%

Not set

0%

100%

100%

100%

BV176

Domestic violence refuge places per 10,000 population

0.1

0

0.64

0

0

Not a PI from 05/06

BV177

% expenditure on legal and advice services which is spent on quality mark services

0

0

100%

0

0

Not a PI from 05/06

BV180a

Energy consumption/m2 of LA property with comparable UK buildings      

Awaiting guidance

Not a PI from 05/06

BV202

People sleeping rough on a single night    

New 04/05

2

<10

<10

<10

BV217

% pollution control improvements to existing installations completed on time      

New 05/06

90%

90%

90%

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