Flooding

Flooding can be a problem in South Cambridgeshire and the district council can help in several areas. Firstly by preventative methods such as the maintenance of the drainage ditches (awarded to the council) in the area but also by the provision of materials to defend against flood waters.

Provision of sand bags for flooding incidents

In the event of high levels of rainfall that result in exceptionally high water levels either from rivers or 'flash flooding' from water run off, South Cambridgeshire District Council (SCDC) will try, where possible, to assist residents in domestic properties who's houses are either at imminent risk of flooding or have historically been flooded in the past, with the provision of sand bags to protect doors and airbricks.

However, residents are requested to take action to protect their own properties as much as possible. Depending upon the scale of the flooding around the South Cambs district, supplies of sand bags may be limited and slow delivery timescales could be experienced.

The service can be accessed from 08:00 hrs to 20:00 hrs (Monday to Friday) and 09:00 hrs to 13:00 hrs (Saturday) by calling the contact centre on 03450 450 063.
Outside of these hours, calls should be made to the Environmental Health Duty Officer via their pager service on 01253 501055.

Local businesses are not covered by this service and must therefore make provision under their own Business continuity planning arrangements.

Floodline

Visit the Floodline website (This link will open in a new window) for flood warnings, information about before, during and after a flood.
Visit our be prepared for flooding page for advice.
Visit our advice to occupiers of flooded properties page for help.

If you believe your property to be at imminent risk of flooding, contact Floodline on 0845 988 1188, (calls are charged at local rate).

What is Floodline?

Floodline is a 24-hour telephone information service operated by the Environment Agency in England and Wales and by the Scottish Environment Protection Agency (SEPA) in Scotland.

What information can I get from Floodline?

Trained operators are available 24 hours a day seven days a week and can provide immediate practical advice on flood risk and what to do before, during and after a flood.
Listen to recorded messages which contain information about any flood warnings that are in force in England, Wales and Scotland.
Operators can also provide you with a Quickdial number which allows direct access to any recorded flood warnings for your local area.
A range of free flood information leaflets and practical advice guides.
Floodline factsheets and other printed materials are available in English and Welsh, large print and Braille and on audio cassette. They are also available in Albanian, Bengali, Chinese, Gujarati, Hindi, Punjabi, Somali, and Urdu.
Report flood emergencies to Floodline operators.

How do I contact Floodline?

Tel: 0845 988 1188
Minicom service 0845 602 6340