HOUSING SERVICES
Tel: 03450 450 051
Mon - Fri: 8.00am - 8.00pm
Sat: 9.00am - 1.00pm
Fax: 01954 713148
duty.housing@scambs.gov.uk (This link will open in a new window)
HOUSING ADVICE
Call for an appointment to ensure an advisor is available
8.30am - 5.00pm Mon - Thurs
8.30am - 4.30pm Fridays
housing.advice@scambs.gov.uk (This link will open in a new window)
![]()
Address, directions & map to our headquarters
RELATED LINKS
EXTERNAL LINKS
- Tenant Services Authority (This link will open in a new window)
- Tenant Participation Advisory Service (This link will open in a new window)
- Citizens Advice Bureau (This link will open in a new window)
- Cambridgeshire.net (This link will open in a new window)
- DirectGov (This link will open in a new window)
Housing Services

Providing access to decent affordable housing is the main objective for Housing Services.
If you wish to contact Housing Services, see a copy of our customer service standards, or the housing protocol consultation, or the current Affordable Homes & HRA Business Plan and Improvement Plan, or wish to know more following the Audit Commission Inspection of our strategic housing service follow the links below:
- Contact the Housing Service
- Customer Service Standards
- Housing Protocol Consultation
- Affordable Homes & HRA Business Plan 2011/12 - 2013/14
- Service Improvement Plan 2011/12
- Audit Commission Strategic Housing Services Inspection (Feb 2011)
South Cambridgeshire District Council provide a wide range of different housing services to a variety of sections within the community, including:
Services for Council tenants and Leaseholders:

Tenants Annual Report 2011
This sets out our performance and how we're getting on with the key tasks you worked with us to create last year (called Local Offers). It includes our priorities for the year ahead, how you can work with us to influence this, and other information we think will be useful to you.
Tenant information
Everything you need to know as a council tenant in South Cambridgeshire, including repairs and maintenance to your property, tenancy conditions and how to get involved..
Leaseholder information
Information on the different types of lease held with South Cambridgeshire District Council, including rights and responsibilities and service charges.
Services for the wider community:
Housing Advice, Housing Options & Homelessness
Information and advice about housing, housing options and homelessness.
Applying for housing
Everything you need to know about applying for housing under the Choice Based Lettings Home-Link scheme, including information about low cost home ownership.
Grants and home improvement
Information on Renovation Loans, Disabled Facilities Grants and the Home Repair Assistance scheme.
Strategies and development
For information on the development, monitoring and review of the strategic housing functions of the Authority including the delivery of affordable housing policies, the Housing Strategy and subsidiary documents.

