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HOUSING SERVICES

Tel: 03450 450 051

Mon - Fri: 8.00am - 8.00pm
Sat: 9.00am - 1.00pm
Fax: 01954 713148
duty.housing@scambs.gov.uk (This link will open in a new window)

HOUSING ADVICE
Call for an appointment to ensure an advisor is available

8.30am - 5.00pm Mon - Thurs
8.30am - 4.30pm Fridays
housing.advice@scambs.gov.uk (This link will open in a new window)


Address, directions & map to our headquarters

What is a Support Plan?

When you move into your home, the sheltered housing officer will contact you to prepare a support plan. Support plans are completed by residents of sheltered housing with the aid of your sheltered housing officer to help you to identify things you may need assistance with. They are confidential documents and the information is for you to stay independent and look after your health. Your sheltered housing officer can help in co-ordinating these services and linking with new ones.

We are required to record and monitor the services we provide to sheltered tenants to demonstrate that they are appropriate to individual's needs and wishes.