• Sheltered Housing
  • alarm system
    
  • Charges
    
  • Communal services
    
  • Out of hours cover
    
  • Personal information
    
  • Sheltered housing officers on duty
    
  • sheltered housing role
    
  • Support plan
    
  • Useful advice
    

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HOUSING SERVICES

Tel: 03450 450 051

Mon - Fri: 8.00am - 8.00pm
Sat: 9.00am - 1.00pm
Fax: 01954 713148
duty.housing@scambs.gov.uk (This link will open in a new window)

HOUSING ADVICE
Call for an appointment to ensure an advisor is available

8.30am - 5.00pm Mon - Thurs
8.30am - 4.30pm Fridays
housing.advice@scambs.gov.uk (This link will open in a new window)


Address, directions & map to our headquarters

Sheltered Housing

Sheltered housing is for older people who want to lead an independent life in their own home. The following information gives details for sheltered housing tenants on what they can expect from their sheltered housing officer, the alarm system, facilities available and some useful advice.

• The role of the sheltered housing officer
• What is a support plan?
• Will I be required to give the sheltered housing officer personal information?
• When is the sheltered housing officer on duty?
• What cover is there out of hours?
• What is the alarm system and how do I use it?
• What do the rent, support charge and service charges cover?
• Communal services
• Useful advice