• Sheltered Housing
  • alarm system
    
  • Charges
    
  • Communal services
    
  • Out of hours cover
    
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  • Sheltered housing officers on duty
    
  • sheltered housing role
    
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HOUSING SERVICES

Tel: 03450 450 051

Mon - Fri: 8.00am - 8.00pm
Sat: 9.00am - 1.00pm
Fax: 01954 713148
duty.housing@scambs.gov.uk (This link will open in a new window)

HOUSING ADVICE
Call for an appointment to ensure an advisor is available

8.30am - 5.00pm Mon - Thurs
8.30am - 4.30pm Fridays
housing.advice@scambs.gov.uk (This link will open in a new window)


Address, directions & map to our headquarters

What do the rent, support charge and service charges cover?

Residents of sheltered schemes are required to pay a weekly rent and service charge, the service charge includes the following elements:-

• alarm system/pendants/smoke detectors
• communal facilities (laundry, lighting, etc.)
• sheltered housing service

The services provided by the sheltered housing officer are funded by Supporting People. You may be eligible for help from Supporting People with paying your support charges. This will depend on your circumstances and we can advise you about this before or after you move into your home.

If you are part-purchasing a sheltered housing property under the equity share scheme, your service charge will also include costs for the external maintenance of the scheme - see Leaseholder Information for more details.