HOUSING SERVICES
Tel: 03450 450 051
Mon - Fri: 8.00am - 8.00pm
Sat: 9.00am - 1.00pm
Fax: 01954 713148
duty.housing@scambs.gov.uk (This link will open in a new window)
HOUSING ADVICE
Call for an appointment to ensure an advisor is available
8.30am - 5.00pm Mon - Thurs
8.30am - 4.30pm Fridays
housing.advice@scambs.gov.uk (This link will open in a new window)
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Address, directions & map to our headquarters
RELATED LINKS
EXTERNAL LINKS
- Tenant Services Authority (This link will open in a new window)
- Tenant Participation Advisory Service (This link will open in a new window)
- Citizens Advice Bureau (This link will open in a new window)
- Cambridgeshire.net (This link will open in a new window)
- DirectGov (This link will open in a new window)
Condition of Property and/or Garden
Background
The housing services team can only deal with anti-social behaviour complaints from council tenants; if the complaint is regarding a non-council tenant this must be referred to the health and environmental services team.
Anti-social behaviour can include:
- Condition of Property / Garden
If you wish to make a complaint regarding the above, follow the same procedures as detailed under noise nuisance.
Frequently Asked Questions
Q Is it my responsibility to maintain my garden?
A You must keep your garden tidy by cutting the lawn and trimming the hedges. If the garden is overgrown - and there is no good reason why you cannot maintain it - the Council can clear it and charge you for the work.
Q If I make a complaint can I remain anonymous?
A Yes, if requested and where appropriate.

