HOUSING SERVICES
Tel: 03450 450 051
Mon - Fri: 8.00am - 8.00pm
Sat: 9.00am - 1.00pm
Fax: 01954 713148
duty.housing@scambs.gov.uk (This link will open in a new window)
HOUSING ADVICE
Call for an appointment to ensure an advisor is available
8.30am - 5.00pm Mon - Thurs
8.30am - 4.30pm Fridays
housing.advice@scambs.gov.uk (This link will open in a new window)
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Address, directions & map to our headquarters
RELATED LINKS
EXTERNAL LINKS
- Tenant Services Authority (This link will open in a new window)
- Tenant Participation Advisory Service (This link will open in a new window)
- Citizens Advice Bureau (This link will open in a new window)
- Cambridgeshire.net (This link will open in a new window)
- DirectGov (This link will open in a new window)
Parking Disputes
A parking dispute covers any debates / disagreements regarding parking of vehicles such as cars, vans, caravans, horse boxes etc on Council land.
Conditions
What are the conditions for parking a vehicle in and around a Council property?
- You and your visitors must not park a vehicle anywhere on your property except on a "hardstanding" (a driveway or paved area intended for parking).
- You and your visitors must not park any vehicle on any grassed area around your home or on any communal grass area.
- You and your visitors must not park lorries, coaches, HGV's, commercial vehicles, plant or vans over 25 cwt, caravan or motor home on the garden, driveway, paved or grassed area around your home or on any communal parking areas without the Council's agreement in writing.
- You and your visitors must not park anywhere that would obstruct emergency services.
- You must not do car repairs or park an illegal, unroadworthy or untaxed vehicle on the land around your home or on the road.
- You must not make a hardstanding or create a vehicular access without the Council's written permission. You may also be required to obtain Planning Permission.
- You must not abandon any vehicle on Council property.
How do I make a complaint regarding a parking issue?
You must write to housing services with your concerns. Important information to include:
- Your name
- Your address
- Location of dispute
- Details of other party if known
- Log of events.
What happens next?
The housing services team will reply within 14 days of receipt of your letter. They will investigate your complaint and inform you of the outcome. If you experience further problems it is important to contact us immediately.
- For more information see your Tenancy Agreement.
- Or some frequently asked questions.
OFFICE USE ONLY: See Neighbourhood Management Incident Report Sheet SCDC H117

