HOUSING SERVICES
Tel: 03450 450 051
Mon - Fri: 8.00am - 8.00pm
Sat: 9.00am - 1.00pm
Fax: 01954 713148
duty.housing@scambs.gov.uk (This link will open in a new window)
HOUSING ADVICE
Call for an appointment to ensure an advisor is available
8.30am - 5.00pm Mon - Thurs
8.30am - 4.30pm Fridays
housing.advice@scambs.gov.uk (This link will open in a new window)
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Address, directions & map to our headquarters
RELATED LINKS
EXTERNAL LINKS
- Tenant Services Authority (This link will open in a new window)
- Tenant Participation Advisory Service (This link will open in a new window)
- Citizens Advice Bureau (This link will open in a new window)
- Cambridgeshire.net (This link will open in a new window)
- DirectGov (This link will open in a new window)
Terminations - Death of sole tenant
How is the tenancy terminated?
4 weeks notice can be given verbally or in writing from the nearest relative or person appointed to deal with the late tenants affairs. The tenancy will cease on the Sunday following receipt of keys. Important information to include when giving notice:
- Name of the tenant
- Address of the property
- Date of death
What happens next?
On receipt of 4 weeks notice you will be sent a termination letter within 14 days, confirming a termination date. A pre-termination inspection will be arranged to identify any works you should undertake prior to terminating.
Our requirements of the property
The property must be left empty and in good condition, any items remaining will be disposed of by the Council. The cost of this will be charged to the estate.
The estate must pay for repair or replacement if damage to Council property has been caused deliberately or by neglect, including failure to report disrepair to the Council. The estate will not have to pay for normal wear and tear.
The estate is responsible for settling any outstanding charges in respect of the property including rent, council tax, gas, water and electricity. The estate should also ensure the supplies of electricity, gas and water are turned off and meters read as appropriate.
On expiry of the termination date the property must be empty of persons and belongings.
Handing
Handing in the keys
Keys can be handed in as follows:
- To the housing department in person Map
- By post recorded delivery only
- By arrangement with a Housing Services Officer.
The keys should be returned to SCDCs offices no later than 12 noon on Monday following the termination date. Failure to do so will result in an extra week of rent being charged.
The rent for the property must be paid up to the termination date. However, if the keys are not received by this date, rent will continue to be charged.
Frequently Asked Questions
What happens if there are no nearest relatives or an appointed person to deal with the affairs of the deceased?
Contact our environmental health department.
When will the tenancy terminate?
The tenancy will terminate the nearest Sunday following receipt of the keys.
Do I have to clear the property of personal possessions?
Yes. You can contact our Refuse special collections team 03450 450 063, who may be able to help you.
Can a relative take over the tenancy if they do not have the right to succeed?
No this is not possible, the property must be re-allocated following the Council's More information available on our Successions page.
The deceased tenant was claiming Housing Benefit - what happens now?
The Housing Benefit entitlement will end on the Sunday following death, after this time full rent is payable on the property.
There is no money in the estate, who will have to pay the bill?
Once the nearest relative or appointed person receives the final rent account, they must write back to the Rents Department stating that there are no funds available and provide proof of this.
I cannot get the property cleared in time - can I extend the termination period?
Yes, you can contact the Housing Services team and ask for an extension.

