• Repairs
  • Chasing up repairs
    
  • Complaints regarding repairs/contractors
    
  • Contractors
    
  • Decoration allowance
    
  • Gaining access
    
  • Leaseholders responsibilities
    
  • Repair priorities
    
  • Reporting a repair
    
  • Reporting repairs - Appointments
    
  • Right to repair
    
  • Tenants responsibilities for repair
    
  • The councils responsibilities
    

• Bin collection & recycling

• Business

• Community and living

• Council and democracy

• Council tax, benefits and finance

• Environment & planning

• Job vacancies

• Learning and education

• Leisure and culture

• Pay my bill

• Policing and public safety

• Social care and health

• Transport and streets

• Useful links

HOUSING SERVICES

Tel: 03450 450 051

Mon - Sat: 8.00am - 8.00pm (except Bank Holidays)

Fax: 01954 713148
duty.housing@scambs.gov.uk (This link will open in a new window)

HOUSING ADVICE
Call for an appointment to ensure an advisor is available

8.30am - 5.00pm Mon - Thurs
8.30am - 4.30pm Fridays
housing.advice@scambs.gov.uk (This link will open in a new window)


Address, directions & map to our headquarters

Tenants Chasing Repairs

Calls to the repairs Freephone number can include reporting repairs and tenants chasing repairs that have not been completed yet.

How do I chase a repair?

Once you have reported a repair you will be sent a letter detailing all the required information including a completion date.

If the work has not been carried out by the date shown on the letter please contact the Housing Department who will make enquiries for you.

How can I complain about a repair/contractor?

• See complaints regarding repairs/contractors.

OFFICE USE ONLY:

Refer to Repairs manual Section 4.