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HOUSING SERVICES

Tel: 03450 450 051

Mon - Sat: 8.00am - 8.00pm (except Bank Holidays)

Fax: 01954 713148
duty.housing@scambs.gov.uk (This link will open in a new window)

HOUSING ADVICE
Call for an appointment to ensure an advisor is available

8.30am - 5.00pm Mon - Thurs
8.30am - 4.30pm Fridays
housing.advice@scambs.gov.uk (This link will open in a new window)


Address, directions & map to our headquarters

Decoration Allowance

What is a decoration allowance?

A decoration allowance is a payment given to a tenant for one of the following reasons:

• A new tenant going into their new home
• Following major repairs or programmed works within their home e.g. re-plastering
  

Who decides how much the payment will be?

Technical Officers of South Cambridgeshire District Council (SCDC) decide this on a room by room basis.

How is the decoration allowance issued?

This is in a voucher form that tenants can exchange for goods in most DIY stores. (NB this only applies for goods classed as decoration materials.) The voucher must be used within 6 months of issue.

How can I apply for a decoration allowance if I have major / programmed works?

You must put your request in writing to housing services detailing the following information:

• Your name
• Address
• Reason why you are requesting to receive this payment
  

What happens next?

Once the Housing Services team receive your request they will write back to you within 14 days of receipt detailing their decision.

What if I disagree with the decision?

You have the right to appeal against the decision via the appeals procedure within 28 days of notification.

Frequently Asked Questions

Q Where can I use my decoration allowance voucher?
A Most DIY stores except B&Q. Always check at the store's Customer Service desk before you start to shop.

Q My decoration allowance voucher(s) has(ve) expired?
A Please send the expired voucher(s) to housing services and we will re-issue the voucher(s) to you.