Tenant Participation Agreement

The tenant participation agreement is a partnership agreement between tenants, leaseholders and South Cambridgeshire District Council to enable that the best possible housing service is provided.

This agreement will last for two years and will be reviewed by the Tenant Participation Group and the Council in 2009.

The Agreement will encourage participation and two way dialogue in the decision making process by offering a wide variety of opportunities for people to become involved in a manner and at a level that they are comfortable with. It is only by involving tenants and leaseholders in the setting, monitoring and review of housing services that we can hope to bring about sustainable improvements in the quality of services provided. The Agreement will be monitored quarterly and reviewed annually in September to inform the budget setting and service planning processes and to ensure it meets its aims and objectives and reflects good practice.

Aims and objectives

The main aim of this Agreement is to provide a range of opportunities for meaningful and informed participation and involvement of tenants/residents in housing and other services provided in their local community

The key objectives underpinning this aim are to:

  • Set out our joint commitment to participation of tenants in the housing service within South Cambridgeshire.
  • Provide a range of opportunities for tenant involvement in housing issues so people can participate in whatever way they wish and at a level that meets their requirements.
  • Encourage active involvement of all groups and sections of the community.
  • Develop the capacity of individuals to make an effective contribution to the improvement of housing services.
  • Ensure that housing services are responsive to the needs and aspirations of the people they are provided for.
  • Promote choice in the housing services provided.
  • Ensure tenants have the ability to influence services provided by South Cambridgeshire District Council and other service providers in their local communities.

Download

The following are available as downloadble documents

 

For more information or to give feedback, please contact sally.harbey@scambs.gov.uk