HOUSING SERVICES

Tel: 08450 450 051

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Mon - Sat: 8.00am - 8.00pm
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Mon - Fri: 8.30am - 5.00pm
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Emergency repairs and homelessness

Fax: 01954 713148
Email: duty.housing@scambs.gov.uk

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Tenant participation group (TPG)

Core to the structure of tenant participation is the Tenant Participation Group (TPG). This group was established around 2000 following a successful tenants' open day at Sawston. The group has continued to grow and develop as the number of tenant and resident's groups throughout the district has increased.

TPG will hold six bi-monthly meetings per year. The TPG will feed into the Council's wider democratic processes by ensuring that all reports on housing services issues to the Housing Portfolio Holder and Cabinet will include the outcome of consultation with TPG and their recommendations.

The aims of TPG are as follows:

To participate in the management of housing services in South Cambridgeshire district, on behalf of all the Council tenants in the district;
To promote the interests of the Council tenants and leaseholders of the district;
To influence the practices and policies that govern the provision of housing services in the district;
To maintain an effective partnership with the officers who manage housing services in the district, and to communicate positively and effectively with the Members of the Council;
To generate ideas and proposals which may affect the Council tenants in the district;
To review customer satisfaction/complaints data to identify areas for improvement which can be learnt from the feedback obtained
To participate in Budget preparation
To inform the Council tenants and leaseholders of the District about all matters of concern to them on a regular basis - via the housing pages of the Councils quarterly newsletter and by other methods as identified by tenants themselves through tenant and residents groups, Tenant e-say group etc;
To consult Council tenants on all matters of concern to them as identified by tenants/leaseholders themselves and by Housing Services Management Team
To encourage the formation of tenants and resident's group throughout the district through the launch of the Tenant Participation Agreement and publicising the new menu of involvement

Minutes of the TPG meetings can be found here: