HOUSING SERVICES
Tel: 03450 450 051
Mon - Fri: 8.00am - 8.00pm
Sat: 9.00am - 1.00pm
Fax: 01954 713148
duty.housing@scambs.gov.uk (This link will open in a new window)
HOUSING ADVICE
Call for an appointment to ensure an advisor is available
8.30am - 5.00pm Mon - Thurs
8.30am - 4.30pm Fridays
housing.advice@scambs.gov.uk (This link will open in a new window)
![]()
Address, directions & map to our headquarters
RELATED LINKS
EXTERNAL LINKS
- Tenant Services Authority (This link will open in a new window)
- Tenant Participation Advisory Service (This link will open in a new window)
- Citizens Advice Bureau (This link will open in a new window)
- Cambridgeshire.net (This link will open in a new window)
- DirectGov (This link will open in a new window)
Changes to Housing Register Applications
Where an applicant registered with us has a change in their circumstances they must inform us.
Possible reasons for changes:
Applicants can obtain a change of circumstances form from any Partner Organisation (PO), but this must then be sent to the PO where the original application was made. We will carry out a housing needs assessment based on the new circumstances. Examples of change of circumstances are detailed below, although this list is not exhaustive.
- change of address
- people joining or leaving the household
- pregnancy/birth of a child
- relationship breakdown
- change to the medical circumstances of anyone included in the application
- death of a household member
- death of a joint applicant
- change of income/capital
- or any other material change in circumstances which will affect the application for housing
What happens next?
Upon receipt of full details of the change of circumstances the Housing Department will reply within 14 days.
For more information see the Lettings Policy and Procedures.

