Contact the benefits service
Telephone us
03450 450 061 - 8 am to 8 pm - Monday to Saturday (except Bank Holidays)
Visit us
Talk to someone in person at our headquarters in Cambourne.
9.00 am to 5.00 pm - Monday to Thursday
9.00 am to 4.30 pm - Fridays
Email us
benefits@scambs.gov.uk (This link will open in a new window)
Housing Society Landlords
If you're a tenant of one of these landlords (below), you can take your Housing Benefit application form to, and report changes in your circumstances at your landlord's office. They have joined our landlord verification scheme so can now verify original documents. To take part in the scheme you need to sign a consent form, available from us or your landlord.
Contact your landlord
| Landlord | Address | Telephone |
|---|---|---|
 King Street Housing Society | 89 King Street Cambridge CB1 1LD | 01223 312294 |
 Papworth Trust | Bernard Sunley Centre Papworth Everard Cambridge CB23 3RG | 0800 952 5000 or 01480 357200 |
 Cambridge Housing Society | Endurance House Vision Park Histon Cambridge CB24 9ZR | 01223 713555 or 0845 7125612 |
Write to us
Benefits Section
South Cambridgeshire Hall
Cambourne Business Park
Cambourne
Cambridge
CB23 6EA
Our other contact numbers
- Fraudline
(Freephone) 0800 73 11 892
Email: benefitfraud@scambs.gov.uk (This link will open in a new window)
You can also get help from
- Citizens Advice Bureau (This link will open in a new window) - 0870 126 4010.
If you know someone who is claiming benefit fraudulently you can report this in confidence on the Fraud Hotline (freephone) 0800 73 11 892 or via our online benefit referral sheet.
