Democratic Services and Electoral Services

Democratic services

What do we do?

  • Manage meetings involving councillors
  • Collate reports and prepare agendas
  • Publish agendas for public meetings eight calendar days in advance
  • Make practical arrangements for meetings
  • Publish minutes and decision notices
  • Publish a bulletin every Wednesday containing executive decisions taken during the previous week. These decisions can be challenged ("called-in") by councillors during the following five working days
  • Provide a point of contact for councillor's enquiries
  • Administer the councillor's allowances scheme
  • Post information sent to the council to councillors every week
  • Keep information on councillors, meetings, decisions and parish council contacts on the council's web site and provide this information over the phone
  • Help with enquiries and complaints from constituents

We will:

  • Explain the Council's decision making process
  • Provide contact details for elected decision makers
  • Publish decisions made by the Council
  • Advise you on how to ask questions at public meetings
  • Provide hearing loop/head phones for meetings held in the Council chamber
  • Give you information if you are thinking of standing for election as a councillor
  • Provide an up-to-date system storing Council minutes from 1997, agendas from 2001 and information about councillors
  • Publish agendas for public meetings eight calendar days in advance
  • Publish decisions on the council's web site no later than the Thursday after they have been made
  • Publish minutes of public meetings on the council's website. We aim to publish within two weeks of a meeting being held
  • Provide public information by other means on request
  • Provide public information free of charge if sent electronically
  • Provide paper copies of public information at set charges
  • Support the scrutiny of Council decisions and advise you about your right to address the Scrutiny and Overview Committee
  • Explain how Council policies can be challenged
  • Give advice on presenting petitions or asking questions at Council or Cabinet meetings (for more information, see our separate leaflet "Public questions and petitions")

Help us to help you

  • Give us at least eight days notice of any public question to make sure it is included on the agenda
  • Tell us in advance if you are coming to a meeting and need a hearing loop or any other help

Electoral services

What do we do?

  • Administer parish, district, county, general and European elections
  • Handle the nomination process
  • Print and deliver poll cards
  • Arrange and staff up to 120 polling stations
  • Arrange absent (postal/proxy) votes
  • Make sure the electoral process is honest and accountable
  • Arrange vote counting
  • Declare results and announce elected councillors or MPs
  • Maintain and update the Register of Electors
  • Carry out the annual canvass every autumn to ensure that those residents on the Register still live in the same property
  • Supply copies of the Register to those entitled to have it - police, court service, credit referencing agencies and others
  • Check the Register thoroughly to avoid duplicate registrations

We will:

  • Give you advice if you are thinking of standing for election as a councillor
  • Explain the electoral process to you
  • Have polling stations that are accessible to everyone
  • Arrange postal or proxy votes on request
  • Make sure that you are included on the Register of Electors
  • Process all postal vote applications within two working days
  • Acknowledge all postal or proxy vote and registration applications
  • Deliver postal votes as quickly as possible after the close of election nominations
  • Make sure all elements of the electoral process are open and honest
  • Make sure that all parish, district and county councillor vacancies are advertised in every parish
  • Make sure that only valid candidates stand for election
  • Carry out vote counting honestly and accurately
  • Oversee a thorough annual canvass sending forms to every household
  • Send at least two reminders to households if they do not return their initial canvass form
  • Publish a revised Register of Electors on the first working day of December each year
  • Publish the most accurate Register possible
  • Process all rolling registration applications the same day we receive them
  • Encourage voter registration
  • Make registration as easy as possible by using telephone and internet registration where available

Help us to help you

  • Return your annual canvass form immediately, completing all of the information
  • If possible, use the telephone and internet registration services
  • Contact us for a voter registration form or download one from our website at www.scambs.gov.uk when you move into the area
  • If you move out of South Cambridgeshire, contact your new council for a voter registration form, adding your old address so that we can remove you from our records
  • If you would like to vote by post or proxy permanently, apply as soon as possible to avoid late applications during elections
  • If you would like to view the Register of Electors, please telephone us for an appointment - this will help us make sure everything you need is available, and we may even be able to answer your query over the telephone

Alternatively, you can download the Customer Service Standards- Democratic and Electoral Services leaflet .

Stonewall, Gay and Lesbian Charity - opens in a new window Beacon Authority logo Investor in People logo