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Best Value Performance Plan 2003

This is a large document and has therefore been broken down into smaller documents for your convenience.

Front Cover (1.62MB)
2003 Summary (Changing Gear)

Part One

Contents (650KB)
Foreword (221KB)
Context (1.93MB)
What the Council is trying to achieve (108KB)
What has the Council achieved? (143KB)
Achievement in response to Audit recommendations (143KB)
Achievement on performance indicators (99.9KB)
Overall assessment of progress (99.3KB)
What do we want to achieve next? (195KB)

Part Two

Contents and Introduction (141KB)
Housing Development (148KB)
Housing Advice and Homelessness (111KB)
Housing Management and Sheltered Housing (120KB)
Housing Repairs (121KB)
Community Services (167KB)
Waste Management (160KB)
Environmental Health and Licensing (791KB)
Planning Policy (105KB)
Development Control (147KB)
Conservation (126KB)
Revenues Collection and Benefits (169KB)
Finance and Corporate Support Services (236KB)
Information and Communication Technology (ICT) (142KB)
Communication and Democratic Services (130KB)
Sustainability, Community Strategy and Tourism (138KB)
Appendices (288KB)