Tel: 03450 450 500
Contact Centre:
Mon - Sat: 8.00am - 8.00pm
Offices:
Mon - Fri: 8.30am - 5.00pm
Fax: 01954 713 149
Minicom: 01480 376743
Email: scdc@scambs.gov.uk (This link will open in a new window)
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Our Corporate Aims, Approaches and Actions
The council has adopted the following aims, approaches and actions to form the framework for service planning, service priorities and budget setting.
AIM - we are committed to being a listening council, providing first class services accessible to all
Approach
- listening to and engaging with our local community
- working with voluntary organisations, Parish Councils and Cambridgeshire County Council to improve services through partnership
- making South Cambridgeshire District Council more open and accessible
- achieving improved customer satisfaction with our services
- ensuring that the Council demonstrates value for money in the way it works
Action
- sign up to the Member Development Charter to enable Members to develop skills to meet new challenges for local government
- prepare the Council to achieve Customer Service Excellence accreditation during 2011
AIM - we are committed to ensuring that South Cambridgeshire continues to be a safe and healthy place for you and your family
Approach
- working closely through our Crime and Disorder Reduction Partnership to reduce crime and the fear of crime
- working with partners to combat Anti Social Behaviour
- promoting active lifestyles and increasing opportunities for sport and recreation to improve the health of all age groups
- understanding where health inequalities exist and focussing on areas of need
Action
- increase the number of teenagers taking part in positive activities by 500
AIM - we are committed to making South Cambridgeshire a place in which residents can feel proud to live
Approach
- making affordable housing more available to local people
- ensuring that affordable housing is in balance with the community
- achieving a sustainable future for the Council's housing stock
- working with local residents to promote community cohesion and addressing the needs of the most vulnerable in the community
- extending and encouraging the use of recycling opportunities
- working to improve the cleanliness of our villages
- taking account of climate change in all the services that we deliver
- promoting low carbon living and delivering low carbon growth through the planning system
Action
- meet or surpass a 65% recycling and composting rate by 2012
- improve & maintain the appearance of our villages in 2010/11 by:
- continuing our programme of installing litterbins at a further 10 lay-bys on the major routes in the District.
- continuing enhanced street cleaning within 10 of our larger villages past 2010/11
- undertaking a further 10 community clean-up events
- maintaining our street cleansing & envirocrime operations including the litter picking of the A11 and A14 verges. - achieve a 10% reduction in the emission of CO2 from the Council's operations and publicise the outcome in order to set an example to other organisations
- work with parish councils across the district to reduce CO2 emissions through the implementation of local community initiatives
- review and restructure the Housing service to enable us to continue to provide our tenants with the best possible service within the resources available and to meet new regulatory standards
AIM - we are committed to assisting provision for local jobs for you and your family
Approach
- working closely with local businesses
- promoting economic development
- using cultural activities effectively to promote tourism
Action
- promote the district to new businesses
AIM - we are committed to providing a voice for rural life
Approach
- protecting existing communities, villages and the countryside
- working more closely with Parish Councils and local Groups
- implementing planning policies to achieve successful new communities
- maximising planning gain for neighbouring communities
- playing our part in improving rural services including transport links
Action
- support local people to establish community orchards
- implement actions from the Community Transport Strategy 2010-2012 to increase coverage and better publicise existing provision

