COMMUNITY SERVICES
Tel: 03450 450 500
Contact via email:
Arts development officer (This link will open in a new window)
Community development officer (This link will open in a new window)
Community safety officer (This link will open in a new window)
Major developments team (This link will open in a new window)
Partnerships manager (This link will open in a new window)
Sports development (This link will open in a new window)
Anti-Social Behaviour (ASB)
What is ASB?
The Crime & Disorder Act 1998 defines anti-social behaviour as "behaviour that is likely to cause alarm, harassment or distress to one or more persons not of the same household"
Whilst the term anti-social behaviour is a recent addition to our every day language, many of the behaviours it describes are not new. There are many types of behaviour that could be deemed as being anti-social. Different types of behaviour will have differing levels of impact where and when it is conducted.
Examples include:
- Harassment/Intimidation
- Verbal or physical abuse
- Vandalism and graffiti
- Noise nuisance
- Underage Drinking
- Litter and rubbish dumping
Anti-social behaviour can significantly reduce the quality of life of residents. The Crime and Disorder Partnership recognises this, and has made anti-social behaviour one of its priorities.
What do we do about ASB?
The Council works with the CDRP partners to address anti-social behaviour:
Police
The Police are available 24 hours a day 7 days a week to receive calls and respond to Anti-Social Behaviour. All reported incidents are forwarded to the local neighbourhood policing team. They will contact you to discuss incidents further.
Investigating and gathering evidence
The CDRP employs an ASB Caseworker, who is based in the Council offices, who gathers and coordinates a partnership response to specific cases or areas where ASB is occurring by working with communities, parents and people causing the anti-social behaviour.
Some cases of ASB relate specifically to individuals, others relate to groups. Each case is different and needs an individual response but action could include:
- Arranging a problem solving meeting
- Meeting with parents
- Visiting victims
- Organising Acceptable Behaviour Contracts
Taking joint action
The CDRP ASB Task Group meets on a monthly basis to share information about referred cases, and to agree appropriate action. The ASB caseworker continually works in partnership with many agencies, including the police. All neighbourhood policing teams are aware of the referral process and will refer cases involving individuals and areas where appropriate. The table below shows how referrals are made to the ASB Task Group.
| Type of referral | Actions to be taken by caseworker |
|---|---|
| Call received from resident |
|
| Call received from internal services |
|
| Receive referral calls from partner agencies |
|
Action in response to anti-social behaviour may include:
- Issue of a warning letter
- Issue of an Acceptable Behaviour Contract for signature by the offender
- Visiting individuals/families/sites
- Gathering of further facts
It takes time to deal with
There is no one solution to addressing anti-social behaviour. Some problems need careful researching, evidence gathered and the involvement of many different agencies. Experience has shown that the most effective way of dealing with it is by a balance of preventative measures, intervention and where necessary enforcement.
Solutions need to be long lasting and it is vital that residents and communities work together to stand against anti-social behaviour and to take action together. When enforcement action is deemed to be the most appropriate way forward we ensure a balanced approach is taken to also provide individuals and families with appropriate support to encourage behavioural changes.
| Enforcement Action | Positive Action |
|---|---|
| Warning letters | Parenting help |
| Acceptable Behaviour Contracts | Diversionary activities |
| Anti Social Behaviour Order | Signposting to support services i.e. victim support |
| Designated Public Place Order | One to one support |

